This Privacy Policy describes how Christian Brothers Construction ("we," "us," or "our") collects, uses, and protects the information you provide when you visit our website (https://cbctwincities.com/) or contact us about our services. By using our website and services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or contact us:

• Personal Information: name, email address, phone number, home or property address, and payment details
• Non-Personal Information: IP address, browser type, device information, usage patterns, and cookies
• Customer Communication: details from service inquiries, project requests, appointment scheduling, and service history
• Opt-In Records: consent records and timestamps when you agree to receive SMS or email communications

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2. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and improve our foundation repair, concrete, and construction services
• Process service requests, estimates, and transactions
• Communicate with you about your project, appointments, and (with your consent) promotions or updates
• Enhance website functionality and user experience
• Protect against fraud and maintain security
• Maintain accurate records of communication preferences and consent

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3. SMS Messaging & Compliance

Christian Brothers Construction may send SMS/text messages to customers who have explicitly opted in through our website contact forms or by providing their phone number with consent.

What Messages We Send:

• Appointment confirmations and reminders
• Scheduling updates and rescheduling notifications
• Customer support responses
• Project status updates

Your Rights Regarding SMS:

• You will only receive messages if you have explicitly opted in
• Reply STOP at any time to cancel — you will receive a confirmation and no further messages
• Reply HELP for assistance
• Standard message and data rates may apply
• Message frequency varies based on your service interactions
• You must be 18 years or older to participate

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SMS Data Protection: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Christian Brothers Construction DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

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4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service Providers: trusted partners who assist with payment processing, scheduling, or SMS delivery — bound by confidentiality agreements
• Legal Compliance: if required by law, court order, or government authority
• Business Transfers: in connection with a merger, acquisition, or sale of business assets

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All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

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5. Data Security

We take reasonable precautions to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication practices
• Regular security assessments
• Breach notification protocols

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No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality
• Measure the effectiveness of our marketing

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You may control cookie settings through your browser. Disabling cookies may affect certain website functionality.

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7. Your Rights & Choices

You have the right to:

• Access, update, or request deletion of your personal information
• Opt-out of marketing emails by clicking the unsubscribe link in any email
• Opt-out of SMS messages by replying STOP
• Request information about how your data is processed
• Withdraw consent for future communications at any time

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To exercise any of these rights, contact us at the information provided in Section 10.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. This Privacy Policy applies only to information collected directly by Christian Brothers Construction. We encourage you to review the privacy policies of any third-party sites you visit.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. For significant changes, we will notify you via email or a notice on our website. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

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10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

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Christian Brothers Construction

Website: cbctwincities.com

Email: cbctwincities@gmail.com

By using our website and services, you consent to this Privacy Policy.

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